While all the sectors in the economy saw a downward shift, one sector that flew like a falcon in these adverse situations is the e-commerce industry. Now when online shopping is at an all-time high in India, landlords are looking for new technologies to streamline processes and improve operational output.

Automation is inevitable and so is the need to constantly upgrade the technologies to meet the large number of orders being placed each day. Automation requires substantial capital investments that pay off only after a longer period of time and this may seem like a big step but is necessary to make the operations future proof. Robots are already being efficiently utilised by big corporations like Amazon. These robots are capable of working for hours. Another step in this process would be establish intelligent supply chain by integrating artificial intelligence in the operations along with the robots. This may look like a step far ahead in the future for the Indian warehousing sector but e-commerce industry is growing double fold each day.

Minimising the risk of damage to goods, and most importantly reducing the risk of injury to employees can instantly be achieved through the installation of safe and innovative solutions such as longer telescopic lip dock levellers have become the need for flexibility of offloading various types of vehicles on a single loading bay increase. These also include additional leveller options, such as split lips that are suitable for standard trailer sizes to double deck vehicles and smaller vans at the same time.

As the frequency of online shopping continues to grow, retailers need to think about how to ensure that customers who are now buying online, to keep purchasing without increasing the fulfillment costs. It is time to use the pros of automation to offer consumers more choice.